Click here or press the Escape key to leave this site now
Helpline 01738 630965
Office 01738 626290

Complaints procedure

Here at RASAC P&K we aim to provide a high standard of service at all times. However, if you feel that we have not met the standard you would expect then you have a right to make a complaint. This would not affect your ability to access and use our service.

There are different ways to raise a complaint:

  • You can speak to your support worker who can pass on your concerns to the Support Services Team Leader or the Centre Development Manager
  • You can get in touch directly with the Team Leader or Manager

If you have experienced any problems with the service please let us know. We are happy to talk over the full details of our complaints procedure with you if you would like. Any feedback helps us improve our service. We also have a feedback box in the downstairs hall if you would like to let us know what you think about our services.

You can see our Complaints & Feedback Policy here.

Latest news

Agency Visits Places Available

Agency Visits Places AvailableMar 28: If you are interested in finding out more about the work that we do our next opportunity for staff, volunteers or students to visit us is Wednesday 25th April 2018

National Youth Awards

National Youth Awards Mar 26: Presention for being a finalist in the 2018 National Youth Work Awards

Vagina Monologues Final Performance in Dundee Friday 16th March 2018

Vagina Monologues Final Performance in Dundee Friday 16th March 2018Mar 14: Vagina Monologues Final Showing this Friday in Dundee!

Vagina Monologues - Friday 9th March Thank you..

Vagina Monologues - Friday 9th March Thank you..Mar 13: A Big Thank you to our Sponsors for the Vagina Monologues

Loading