Click here or press the Escape key to leave this site now
Helpline 01738 630965
Office 01738 626290

Complaints procedure

Here at RASAC P&K we aim to provide a high standard of service at all times. However, if you feel that we have not met the standard you would expect then you have a right to make a complaint. This would not affect your ability to access and use our service.

There are different ways to raise a complaint:

  • You can speak to your support worker who can pass on your concerns to the Support Services Team Leader or the Centre Development Manager
  • You can get in touch directly with the Team Leader or Manager

If you have experienced any problems with the service please let us know. We are happy to talk over the full details of our complaints procedure with you if you would like. Any feedback helps us improve our service. We also have a feedback box in the downstairs hall if you would like to let us know what you think about our services.

You can see our Complaints & Feedback Policy here.

Latest news

Reclaim the Night - Placards and Posters Workshop

Reclaim the Night - Placards and Posters WorkshopNov 16: a creative workshop for survivors to make their own placards to carry on the Reclaim the Night march.

6th December 2017 Multi-agency Networking Lunch & Screening of Resilience

6th December 2017 Multi-agency Networking Lunch & Screening of ResilienceNov 14: RASAC-PK are delighted to be screening Resilience: The Biology of Stress & The Science of Hope

RASAC P&K Annual General Meeting

RASAC P&K Annual General MeetingOct 19: Come along on 26th October and find out what recovery and prevention services we have delivered over the last year throughout Perth and Kinross.

Reclaim the Night Perth 2017

Reclaim the Night Perth 2017Oct 19: A march on 7th December to reclaim our right to walk the streets at night and to protest at all forms of violence against women and children.

Loading