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Helpline 01738 630965
Office 01738 626290

Complaints procedure

Here at RASAC P&K we aim to provide a high standard of service at all times. However, if you feel that we have not met the standard you would expect then you have a right to make a complaint. This would not affect your ability to access and use our service.

There are different ways to raise a complaint:

  • You can speak to your support worker who can pass on your concerns to the Support Services Team Leader or the Centre Development Manager
  • You can get in touch directly with the Team Leader or Manager

If you have experienced any problems with the service please let us know. We are happy to talk over the full details of our complaints procedure with you if you would like. Any feedback helps us improve our service. We also have a feedback box in the downstairs hall if you would like to let us know what you think about our services.

You can see our Complaints & Feedback Policy here.

Latest news

Reclaim The Night March Thursday 6th December @ 6PM

Reclaim The Night March Thursday 6th December @ 6PMNov 8: Come and join us on the Reclaim the Night March - Thursday 6th December 2018

Thursdays in Black

Thursdays in Black Nov 8: Join us on Thursday 6th December at 12 Noon on Perth High Street where it meets King Edward Street, dressed in black for our silent vigil in protest of all forms of gender based violence.

New CALMS Group for women waiting on support!

New CALMS Group for women waiting on support!Nov 7: We are delighted to be offering the CALMS group to all women currently waiting on one to one support.

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